Privacy Policy Last updated: 24/02/2024
We, "Us", or "Our" are dedicated to safeguarding your Personal Data and maintaining your privacy.
This Privacy Policy aims to inform you about how We handle, collect, store, and utilize the information you provide in connection with the website (the “Website”).
We adhere to the following principles:
• Transparency in the collection and processing of your Personal Data:
We prioritize ensuring that you are always fully informed, enabling you to make informed choices regarding the use of your Personal Data on our Website or when initiating trade with a third-party trading platform. To achieve this, we employ a range of strategies and methods designed to offer you pertinent details on how your Personal Data is processed, ensuring this information is delivered accurately and timely.
Additionally, if We determine that you need to be provided with specific information, We will ensure you receive it in a timely and appropriate manner.
We are also available to answer any questions you may have and to provide any clarifications you require, subject to legal limitations. For this purpose, you can reach Us by sending an email to the following address: support@
• To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which We may process your Personal Data include, among other things, to make the Website available to you andprovide you with a link to third-party trading platforms (the “Services”), to enhance your experience on the Website, to improve our Services (including the Website), to protect our rights and interests, to perform business and administrative activities that support the provision of the Services to our users, and/or to comply with any legal and/or regulatory requirements.
Additionally, we will process your Personal Data to better understand your individual needs and preferences.
• We are committed to investing significant resources to uphold your rights regarding your Personal Data:
We allocate substantial resources to enable you to exercise your rights as a data subject. You may contact us at any time to review your Personal Data, request amendments, erasure, cessation of use for specific purposes or entirely, or transfer it to you or a third party. We will comply with your requests in accordance with the law.
•To secure your Personal Data:
While we cannot guarantee absolute protection of your Personal Data, we assure you that we utilize and will continue to use a wide range of methods and measures to ensure your Personal Data is secured.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, and how it collects, uses, shares with third parties, secures, and processes that data.
In this Policy, “Personal Data” refers to any information related to an identified or identifiable individual. An identifiable individual is someone who can be identified, directly or in combination with additional information that we possess or have access to.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including the collection, recording, organization, structuring,storage, modification, retrieval, consultation, usage, transmission, dissemination, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services cater to a general audience and are not intended for children under 18. We do not knowingly collect or solicit information from individuals under 18 or permit such individuals to access our Services. If we discover that we have collected information from a child, we will take prompt action to delete that information as soon as possible.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you use the Services, interact with our service channels, and visit the Website. Sometimes, you will directly provide us with the Personal Data, while in other instances, we will collect the data by analyzing your use of Our Services and/or service channels, or by receiving your data from our third-party partners.
3. No Obligation To Provide Personal Data To Nexus Wealth AI And Its Implications
You are not required to provide us with any Personal Data about you. However, in certain situations, not providing such Personal Data may prevent us from delivering the Services, restrict your use of the Website, and/or cause malfunctions of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:
This information includes online activity logs, traffic data (including, but not limited to, IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and type of browser used, information regarding the device you used). Some of this information may not identify you personally and therefore may not constitute Personal Data.
Personal Data We receive from you: any Personal Data you provide to us voluntarily when engaging with a third-party trading platform through us.
Personal Data You provide specifically for submission to third-party platforms for trading: This information encompasses your full name, telephone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Basis
Nexus Wealth AI processes your Personal Data for one or more of the purposes detailed in this section and according to the appropriate legal basis.
Nexus Wealth AI will not process your Personal Data unless there is a legal basis for such processing. The legal bases according to which Nexus Wealth AI may process your Personal Data are as follows:
- You have given consent to the processing of your Personal Data for one or more specific purposes. This includes cases where you specifically provide your details through the Website, so that we may submit them to third-party trading platforms.
- Processing is necessary for the purposes of the legitimate interests pursued by Nexus Wealth AI or by a third party. For example, for the purpose of enhancing our services, or for the exercise or defense of legal claims.
- Processing is necessary for compliance with a legal obligation to which Nexus Wealth AI is subject.
Should you require additional details on how the processing of your Personal Data aligns with the legitimate interests of Nexus Wealth AI or an external party, please feel free to reach out to us via email at any moment.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
Purpose | Legal Basis | |
1 |
To share your details with third parties upon your request for the purpose of engaging in digital trading. We may gather your Personal Data to provide it to third parties, but only if you explicitly request this service. |
You have granted consent for your Personal Data to be processed for one or more specified purposes. |
2 |
To address your inquiries, requests, and/or complaints We need to process your Personal Data to respond to any questions or issues you may have regarding the Services. |
Processing is essential for the legitimate interests pursued by the Company or a third party. |
3 |
To fulfill any legal obligations or respond to judicial or administrative orders We handle your Personal Data to meet our diverse legal requirements. |
Processing is essential to comply with a legal obligation to which the Company is bound. |
4 |
To enhance Our Services We may utilize your Personal Data to refine Our Services. This processing includes, but is not limited to, crash logs or other malfunction reports related to Services. |
Processing is crucial for the legitimate interests pursued by the Company or by a third party. |
5 |
To prevent fraud and misuse of Our Services |
Processing is crucial for the legitimate interests pursued by the Company or by a third party. |
6 |
To execute and sustain various activities that support Our Services Such tasks encompass back-office operations, business development initiatives, strategic planning, and supervisory mechanisms, among others. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
7 |
To conduct analyses, including statistical evaluations We employ various analytical tools (including statistical ones) to inform our decision-making processes. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may handle your Personal Data to protect Our interests, rights, and assets, or those of third parties, in compliance with any law, regulation, or agreement, including any of Our terms and policies. |
Processing is essential for pursuing the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
The Company may also disclose your Personal Data to third parties that provide services to us, including storage and hosting providers, IP address information services, user experience analysis, and various analytical, technical, and diagnostic services.
Furthermore, if you specifically request, we can submit certain Personal Data about you to third-party trading platforms. In such instances, we will share the Personal Data you provide for this purpose with those third parties, and their use of your Personal Data will be governed by their own privacy policies. We may share your Personal Data with multiple third-party trading platforms.
The Company may also share your Personal Data with its affiliated entities and business partners, who provide resources that help the Company enhance and improve the quality of services and products offered to its users.
The Company may share your Personal Data with governmental, local, official, and regulatory authorities if required, as well as to protect our interests and the interests, rights, and assets of third parties, including in the initiation, exercise, or defense of legal claims.
Additionally, we may disclose your Personal Data to potential purchasers, investors, or lenders to the Company and/or any entity within the group of companies of which the Company is a part. This includes scenarios involving similar transactions (such as the sale of Company assets and/or assets of any company within the group), or in connection with any merger, reorganization, consolidation, or bankruptcy of the Company and/or any company within the group.
7. Cookies and Third Party Services
We may utilize certain third-party services, such as analytics companies or companies that deliver advertisements on our Website. These services may also use cookies or other technologies, and their practices are governed by their own policies.
A cookie (a small text file) is installed on the device through which you visit or access the Website. Cookies enable the collection of information about you and your behavior, in order to
enhance your user experience, remember your preferences and settings, and tailor products and services that may capture your interest. Additionally, cookies are utilized for gathering statistics and conducting analytics.Some of the cookies we employ are session cookies, which are temporarily downloaded to your device and remain until you close your web browser. Others are persistent cookies, which stay on your device even after you stop browsing the Website and help the Website recognize you as a returning visitor.
Types of cookies:
The cookies we use are categorized based on their functionality, as follows:
Type of Cookie | Purpose | Additional Information |
Strictly Necessary Cookies |
These cookies are essential for enabling you to navigate the Website and use the features you have requested. They are utilized to deliver the content, products, and services you have asked for from Nexus Wealth AI. These cookies are crucial for your device to download or stream information, allowing you to move around the Website, use its features, and revisit pages you have previously accessed. |
These cookies gather personal data about you, such as your username and last login date, and identify you as being logged in to the Website. These cookies are erased when you close your web browser (session cookies). |
Functionality Cookies | These cookies help recognize you when you return to the Website and enable Us to remember your preferences and choices. | These cookies persist even after you close your web browser and last until their designated expiration time. |
Performance Cookies | These cookies are utilized to gather aggregated statistics regarding the performance of the Website, and to test and enhance such performance, aiming to provide a superior user experience. Additionally, they allow Us to conduct analytical functions on the Website. |
These cookies collect anonymized data that does not pertain to any identified or identifiable individual. These cookies have varying durations; some are deleted upon closing your browser, while others remain valid indefinitely. |
Blocking and removal of cookies
You can modify your browser settings to block and delete some or all cookies. Please refer to the links below for instructions on how to do this for some of the most widely-used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware, however, that some or all of the website's features and functionalities might not operate as intended if you proceed.
ONLINE TRACKING NOTICE
CURRENTLY, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Your Personal Data
Nexus Wealth AI will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Policy or for a longer period as required by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months and, with your consent, for an additional 12 months.
To ensure your Personal Data is not retained longer than necessary, we periodically review the data we hold to determine if it can be safely deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a third country (i.e., jurisdictions other than your own) or to international organizations. In such cases, Nexus Wealth AI will implement appropriate safeguards to ensure your data's protection and that enforceable data subject rights and effective legal remedies are available.
If you are a resident of the EEA (European Economic Area), please note that these safeguards and protections will be in place if any of the following conditions are met:
- The transfer is directed to a third country or an international organization that the EU Commission has deemed to offer an adequate level of protection for the Personal Data being transferred, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer adheres to a legally binding and enforceable agreement between public authorities or bodies, pursuant to Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses adopted by the EU Commission, in line with Article 46(2)(c) of the GDPR. These clauses adopted by the EU Commission can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request the Company to provide details regarding the safeguards it employs to protect the Personal Data about you that is transferred to a third country or an international organization, by sending an email to the following address: support@
10. Protection Of Your Personal Data
We implement suitable technical and organizational measures to ensure an adequate level of security for Personal Data, considering the risks posed by processing, especially from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive to ensure error-free performance regarding the privacy of your Personal Data, we cannot guarantee it, nor do we represent that it will be flawless. We will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including, but not limited to, disclosure of Personal Data due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
We may be obligated, due to legal or other requirements outside our control, to transfer your Personal Data to third parties,such as public authorities. In these instances, our ability to control the protection level of your Personal Data by such third parties is limited.
Any transmission of Personal Data over the internet carries inherent risks. Thus, Nexus Wealth AI cannot guarantee the security of your Personal Data when transmitted online to us.
11. Links To Third-Party Websites
Our Website may include links to third-party websites and/or applications. Nexus Wealth AI does not oversee these websites and applications or their handling of your Personal Data. We are not accountable for their content, privacy practices, or data protection policies. This Policy does not cover actions taken via these third-party websites and/or applications.
Whenever you navigate to these third-party websites and/or applications, we strongly advise you to review their privacy policies thoroughly before using their services or providing any Personal Data.
13. Your Rights Concerning Your Personal Data
Generally, you are entitled to request confirmation from us on whether we are collecting your Personal Data, review such data, correct it if necessary, and delete Personal Data that we no longer require. You may also limit your consent to specific processing activities of your Personal Information.
If you are a resident of the EEA, please read this section:
You are granted the following rights concerning your Personal Data. To exercise these rights, please send your request to the following email address:
Right of Access
You have the right to receive confirmation from Nexus Wealth AI on whether your Personal Data is being processed and, if so, access to that Personal Data and the following details:
information: (1) the purposes of the processing; (2) the categories of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, especially recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the projected duration for which the Personal Data will be retained, or, if not feasible, the criteria used to determine that duration; (5) the existence of the right to request from Nexus Wealth AI rectification or deletion of Personal Data or restriction of processing of Personal Data concerning you or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information regarding its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards concerning the transfer.Nexus Wealth AI shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any additional copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not negatively impact the rights and freedoms of others. Therefore, if the request harms the rights and freedoms of others, Nexus Wealth AI may not fulfill your request or may do so in a limited manner.
Right to rectification
You have the right to obtain from Nexus Wealth AI the correction of inaccurate Personal Data concerning you. Considering the purposes of the processing, you have the right to have incomplete Personal Data about you completed, including by providing a supplementary statement.
Right to erasure
the following grounds apply: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on the legitimate interests pursued by Nexus Wealth AI or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data concerning you for direct marketing purposes; (e) thePersonal Data has been processed unlawfully; or (f) the Personal Data needs to be erased to comply with a legal obligation under European Union or Member State law that the Company is subject to.
This right does not apply if the processing is necessary (a) to comply with a legal obligation that requires processing under European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right to restrict processing
You are entitled to request that the Company restricts the processing of your Personal Data if one of the following conditions is met: (a) the accuracy of the Personal Data is disputed by you, allowing the Company time to verify the accuracy of your Personal Data; (b) the processing is unlawful and you oppose the deletion of your Personal Data and request the restriction of its use instead; (c) the Company no longer needs your Personal Data for processing purposes, but you require the data for the establishment, exercise, or defense of legal claims; (d) if the processing of your Personal Data is necessary for the purpose of the legitimate interests pursued by the Company or by a third party, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, to the extent it relates to such direct marketing.
If the processing of your Personal Data has been restricted at your request, such Personal Data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of significant public interest of the European Union or of a Member State.
Right to Data Portability
You have the right to obtain your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transfer that data to another entity if the processing is based on your consent or a contract you are part of, and if the processing is automated.
When exercising your data portability right, you can request that your Personal Data be transferred directly from the Company to another entity, provided it is technically feasible. This right does not impact your or the Company's rights regarding data deletion. Additionally, exercising this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You can withdraw your consent for us to process your Personal Data at any time. This will not affect the legality of any processing carried out before your withdrawal.
Right to Object
You are entitled to object to the processing of your Personal Data at any time, especially if it pertains to your specific situation and the processing is based on the legitimate interests of the Company or a third party. This includes any profiling based on these interests. If you object, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons in relation to the processing of Personal Data within the European Union.
Your rights concerning Personal Data as outlined in this section 13 may be restricted by European Union or Member State law to which the Company is subject.
We will provide you with the information requested in accordance with your rights outlined in this section 13 without undue delay and, in any event, within one month of receiving the request. This period may be extended by two further months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 shall be provided free of charge unless stated otherwise in this section 13. Where requests are manifestlyunwarranted or excessive, especially if they are repetitive in nature, We may either (a) impose a reasonable fee, considering the administrative costs involved in providing the information or communication or taking the requested action; or (b) decline to act on the request.
The Company may require you to supply additional information necessary to verify your identity in order to fulfill your request according to your rights outlined in this section 13, if We have reasonable doubts regarding the identity of the individual making the request.
12. Changes To This Policy
We may modify the terms of this Policy from time to time. Whenever We update this Policy, We will notify you of such changes by posting the revised Policy on the Website. Additionally, when We make significant changes to this Policy, We will endeavor to inform you about these changes via communication methods We believe are reasonably suitable to inform you of such updates and by posting a notice about these changes on the Website. Unless stated otherwise, all modifications will take effect upon publication of the updated Policy on our Website.